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Emily Merkle, Nate Thompson
Navigating the new frontier of customer engagement in the AI era
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Mary Carter, Kristi Boesen
Emotional loyalty: What’s data got to do with it?
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Maddy White
How to build authentic creator relationships
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Mark Halterman, Lauren Sutherland
Optimize loyalty fraud prevention to improve member experiences
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Sustainable loyalty: Integrating environmental responsibility into customer engagement
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Denise Holt, Cindy Roseland
Leverage loyalty data to elevate customer experiences